sypheriontalos Logo

Privacy Policy

Your privacy matters to us at sypheriontalos

Last updated: January 15, 2025

1. Information We Collect

At sypheriontalos, we collect information that helps us provide better financial services and educational resources. We're transparent about what we gather and why it's necessary for your experience.

Personal Information

Name, email address, phone number, postal address, and professional details when you register for our services or contact us.

Financial Information

Business financial data, income ranges, and investment preferences to provide relevant educational content and recommendations.

Usage Data

Information about how you interact with our platform, including pages visited, time spent, and features accessed.

Device Information

IP address, browser type, operating system, and device identifiers to ensure optimal platform performance.

How We Collect Information

We collect information through various methods including direct submissions through forms, automated collection during platform usage, cookies and tracking technologies, and third-party integrations where you've provided consent. We never collect sensitive information without explicit permission.

2. How We Use Your Information

Your information serves specific purposes that directly benefit your experience with sypheriontalos's financial education platform. We use collected data responsibly and only for legitimate business purposes.

  • Service Delivery: Processing your requests, providing educational content, and delivering personalized financial learning experiences
  • Communication: Sending important updates, responding to inquiries, and sharing relevant financial insights
  • Platform Improvement: Analyzing usage patterns to enhance our educational resources and user experience
  • Customer Support: Providing technical assistance and resolving any issues you encounter
  • Legal Compliance: Meeting regulatory requirements and protecting against fraudulent activities
  • Marketing: Sharing relevant financial education opportunities and updates about our services (with your consent)
Important: We never sell your personal information to third parties. Any data sharing is limited to trusted service providers who help us deliver our educational services.

3. Data Sharing and Third Parties

sypheriontalos maintains strict control over your personal information. We share data only when necessary to provide our services or when required by law. Here's exactly when and how we share information:

Service Providers

We work with trusted third-party service providers including cloud hosting services, email delivery platforms, payment processors, and analytics tools. These providers are contractually bound to protect your information and can only use it for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or regulatory request. This includes compliance with Malaysian financial regulations and responding to lawful requests from government authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We'll notify you of any such change and ensure your privacy rights remain protected.

Your Consent

We may share information with your explicit consent for specific purposes, such as connecting you with financial advisors or sharing success stories (with your permission and anonymization when requested).

4. Your Privacy Rights

You have significant control over your personal information. sypheriontalos respects your privacy rights and provides clear mechanisms to exercise them. Here are your rights and how to use them:

Access Right

Request a copy of all personal information we hold about you, including how it's used and shared.

Correction Right

Update or correct any inaccurate or incomplete personal information in our records.

Deletion Right

Request deletion of your personal information, subject to legal and contractual obligations.

Portability Right

Receive your personal information in a structured, machine-readable format for transfer to another service.

Objection Right

Object to certain types of processing, including direct marketing communications.

Restriction Right

Limit how we process your information in specific circumstances.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@sypheriontalos.sbs with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no fee for most requests unless they're excessive or repetitive.

5. Data Security and Protection

Protecting your information is our top priority. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption Secure Servers Access Controls Regular Audits Data Backup Monitoring Systems

Technical Safeguards

We use industry-standard encryption protocols, secure data centers, firewalls, and intrusion detection systems. Our systems are regularly updated and monitored for vulnerabilities. Access to your information is restricted to authorized personnel only.

Operational Security

Our team receives regular security training, and we maintain strict policies for data handling. We conduct regular security assessments and work with cybersecurity experts to ensure our protection measures remain current.

Incident Response

In the unlikely event of a security breach, we have established procedures to respond quickly, assess the impact, and notify affected users within 72 hours. We'll provide clear information about what happened and steps we're taking to prevent future incidents.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods are based on the type of information and how it's used.

Active Account Data

Personal and usage information is retained while your account is active and for 3 years after account closure.

Financial Information

Business financial data is retained for 7 years to comply with Malaysian financial regulations.

Communication Records

Email communications and support tickets are retained for 5 years for quality assurance and legal compliance.

Analytics Data

Aggregated and anonymized usage data may be retained indefinitely for platform improvement purposes.

Automatic Deletion

We've implemented automated systems to delete information when retention periods expire. You'll receive notification before any significant data deletion, and you can request early deletion of your information subject to legal requirements.

7. International Data Transfers

sypheriontalos operates primarily within Malaysia, but some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other approved mechanisms to ensure your information receives adequate protection regardless of location.

Data Localization

We prioritize keeping your data within Malaysia and the Asia-Pacific region when possible. Primary data storage and processing occur within secure facilities in Malaysia.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These tools help us understand how you interact with our services and improve functionality.

Types of Cookies

  • Essential Cookies: Required for basic platform functionality and security
  • Performance Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

Cookie Management

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features, but essential functionality will remain available.

9. Children's Privacy

sypheriontalos's services are designed for adults and business professionals. We do not knowingly collect personal information from children under 18 years of age. If we discover that we've collected information from a child, we'll delete it immediately.

Parental Rights

If you're a parent and believe your child has provided us with personal information, please contact us immediately. We'll investigate and take appropriate action to remove any such information from our systems.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of any material changes through email or platform notifications.

Notification Process

For significant changes, we'll provide at least 30 days' notice before the new policy takes effect. You can always find the current version of our privacy policy on our website with the latest update date clearly displayed.

Stay Informed: We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

Have questions about your privacy or this policy? We're here to help.

Email: info@sypheriontalos.sbs

Address: Lot 1.44 & 2.44, Kompleks Sukan Likas, Istiadat, Stadium Likas, 88400 Kota Kinabalu, Sabah, Malaysia

Phone: +60391745546